Normal receiving hours on the dock are from 7:30 a.m. through 4:00 p.m. The dock is closed from 12 noon until 12:30 p.m. The dock will be closed on all HSC holidays. Please plan your purchasing and scheduled deliveries accordingly.
Small, shoebox-size or smaller overnight shipments will be taken to Security. The Security Officer on duty will call when they are available for pickup.
Packages will be delivered as soon as possible after they are received. Priority and perishable shipments will be delivered first. We attempt to deliver all packages the same day they are received. If you have not received the package you are expecting, please call the vendor and see if there has been a delay. If the vendor package tracking determines that the package has been received at Alkek Building, please call the facilities office at (713) 677-7768 so that we can check our records for you and help you locate the package.
Custodial Services
The Custodial Services section of the Compass Houston Department is responsible for keeping the building in a pleasant, clean, and sanitary condition. Custodial personnel is responsible for cleaning all areas of the IBT building, except for laboratory and research areas. Laboratory cleaning is restricted to the primary flooring. Contact the Physical Plant office for special cleaning of laboratories and clearance by the Safety Office.
Daily Cleaning
Custodial personnel clean offices, restrooms, and labs daily. Please call the Physical Plant office at (713) 677-7768 if you need any additional assistance or notice anything in your area that needs further attention.
Flooring
Carpeting is cleaned, and tile flooring is refinished regularly. If you believe the flooring in your area needs maintenance before a scheduled cleaning, please contact the Physical Plant Facilities office at (713) 677-7768.
